Special Needs

SRQ is dedicated to providing access to all services for our guests who are coping with disabilities. We provide curbside assistance for loading or unloading; abundant special needs street-level parking; accessible routes with curb cuts; automatic doors; elevators; ramped access to the gate areas; preferential seating near all gate doors; ramped jet bridge access to all aircraft; and wheelchair accessible restrooms and drinking fountains.

Wheelchairs Flying into SRQ? Request a wheelchair when booking your flight, while checking in, or speak with a flight attendant during your flight.

Flying out of SRQ? Request a wheelchair from a Sky Cap at the curb or from a Sky Cap or the airline in the ticketing wing of the terminal. Ask your airline about traveling with power chair batteries.

Oxygen If you need to travel with oxygen, be sure to discuss this with your airline when making reservations. Visit the TSA website for more information.

Assistance Animals When making reservations, let your airline know if you plan to travel with a service animal. Get tips on traveling with service animals from the TSA. SRQ offers three animal relief areas.  . http://srq-airport.com/pet-area

Accessible Restrooms with Caregiver Access A companion restroom offering a private area to change clothing or disposable undergarments is located on the airside near Gate B7.  Ask for directions at any information desk.

Special Needs Parking Accessible parking, including van-accessible spaces, are available in all parking lots in closest proximity to the ticketing and baggage claim areas of the terminal. All parking areas are uncovered at surface level and will accommodate vans and other vehicles of above-normal height. A van equipped with a wheelchair lift is available to aid in transport from the long-term parking lot to the terminal.

If you need extra time at the curb for loading and unloading, Airport staff is available to assist.

Ground Transportation

Taxis

An accessible route is provided to the taxi starter area. Accessible taxi and van service vehicles are available. Travelers should request one from the taxi starter. Assistance with transferring to ground transportation will be made available if required.

Bus Transportation

An accessible route is provided from the terminal baggage claim/ground transportation area to the bus stop. Bus service to and from SRQ is provided by Sarasota County Area Transit (SCAT) and Manatee County Area Transit (MCAT)

Rental Cars

The following rental car companies operate in-terminal counters at SRQ:

Alamo: (888) 233-8749; website special needs page

Avis: (800) 331-2323; website special needs page

Budget: 888-221-1203; website special needs page

Enterprise: (866) 225-4284;‎ website special needs page

Hertz: (800) 654-2280; website special needs page

National: (800) 328-6323; website special needs page

Payless: (800) 729- 5377; website special needs page

TSA Cares Program In an effort to assist those travelers with disabilities and medical conditions, the TSA has a help line that addresses travelers’ questions about screening policies, procedures and what to expect at the security checkpoint. Call 1-855-787-2227 or find out more.

Nondiscrimination on the Basis of Disability SRQ does not discriminate on the basis of disability and operates in compliance with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act of 1973 (504), including investigation of any complaint communicated to the Airport regarding a denial of access to an Airport facility, service or program.

The ADA/504 Coordinator for SRQ is Donald Farr, who can be reached at (941) 359-2770 ext.4233 or at donald.farr@srq-airport.com. The office of the ADA/504 Coordinator administers SRQ’s disability grievance procedure. Disabled persons with complaints specifically regarding SRQ are encouraged to contact Mr. Farr or otherwise avail themselves of the Airport’s established Grievance Procedure.

If you have had difficulty gaining access to our facilities or services, let us know. Help us help you by emailing us and telling us what obstacles you have encountered and your suggestions for improvements.